职位描述
工作内容:
代表公司对(内部和外部)客户进行隐适美临床培训工作;
为客户提供临床支持工作,尤其如ClinCheck, 附件和故障排除等;
撰写或审查医生教育、市场推广材料和公司内部的临床教育材料当中的临床相关内容;
与临床经理/主管密切合作,支持重点客户,组织相关培训、市场活动等项目。
招聘要求:
本科及以上学历,口腔医学专业;
3年以上临床或同等专业经验,具备正畸临床和产品知识优先;
正畸硕士或者正畸规培毕业者优先;
可接受2022、2023届硕士、规培生。
SUMMARY
This position is responsible for handling clinical-related issues, internal and external, for Align Technology in China. Responsibilities fall in four broad categories but may not be limited to:
1. Training of customers (internal & external) and/or speaking in clinical settings on behalf of the company,
2. Clinical Support to customers especially on ClinCheck, attachment and troubleshooting,
3. Contributor or review of clinical content of doctor education/marketing materials and internal clinical education materials.
4. Closely work with clinical manager/supervisor to support key customers and lead some projects such as training, event, proofreading as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Manage day to day tasks within Clinical department
Provide ClinCheck review and clinical support to customers, especially key accounts.
Handle ClinCheck related complaint and troubleshooting.
Clinical Training (internal) – Establish and oversee internal clinical education (to Align employees), in particular Clinical and Sales.
Represent Align clinical present at academic and professional Align events to customers.
Provide clinical feedbacks to research project and new product launch to improve products.
Work with local KOL and speaker in the development of publications that can be used by AT as case studies
Follow departmental procedures to obtain 100% accuracy and completeness in all areas
Obtain & maintain appropriate knowledge level of employees on products and process through employee training & development
Closely work with clinical manager/supervisor to support key customers and lead some projects such as training, event, proofreading as assigned.
Support clinical evidence and education team to develop training material and provide high quality training to internal and external customers.
Spend approximate 20-50% working time to travel and support local education events, customer visit or take training.
ADDITIONAL RESPONSIBILITIES:
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.
EDUCATION and/or EXPERIENCE
Bachelor degree of dentistry/dental technician/Oral Healthcare
Fluent in English
More than 3-year experience as a clinical specialist or equivalent with enough Ortho clinical & product knowledge
工作地址
四川成都市锦江区
点击查看地图