正畸临床支持-上海

工作内容： 代表公司对（内部和外部）客户进行隐适美临床培训工作； 为客户提供临床支持工作，尤其如ClinCheck, 附件和故障排除等； 撰写或审查医生教育、市场推广材料和公司内部的临床教育材料当中的临床相关内容； 与临床经理/主管密切合作，支持重点客户，组织相关培训、市场活动等项目。 招聘要求： 本科及以上学历，口腔医学专业； 3年以上临床或同等专业经验，具备正畸临床和产品知识优先； 正畸硕士或者正畸规培毕业者优先； 可接受2022、2023届硕士、规培生。 SUMMARY This position is responsible for handling clinical-related issues, internal and external, for Align Technology in China. Responsibilities fall in four broad categories but may not be limited to: 1. Training of customers (internal & external) and/or speaking in clinical settings on behalf of the company, 2. Clinical Support to customers especially on ClinCheck, attachment and troubleshooting, 3. Contributor or review of clinical content of doctor education/marketing materials and internal clinical education materials. 4. Closely work with clinical manager/supervisor to support key customers and lead some projects such as training, event, proofreading as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Manage day to day tasks within Clinical department  Provide ClinCheck review and clinical support to customers, especially key accounts.  Handle ClinCheck related complaint and troubleshooting.  Clinical Training (internal) – Establish and oversee internal clinical education (to Align employees), in particular Clinical and Sales.  Represent Align clinical present at academic and professional Align events to customers.  Provide clinical feedbacks to research project and new product launch to improve products.  Work with local KOL and speaker in the development of publications that can be used by AT as case studies  Follow departmental procedures to obtain 100% accuracy and completeness in all areas  Obtain & maintain appropriate knowledge level of employees on products and process through employee training & development  Closely work with clinical manager/supervisor to support key customers and lead some projects such as training, event, proofreading as assigned.  Support clinical evidence and education team to develop training material and provide high quality training to internal and external customers.  Spend approximate 20-50% working time to travel and support local education events, customer visit or take training. ADDITIONAL RESPONSIBILITIES:  Participate in proactive team efforts to achieve departmental and company goals.  Perform other duties as assigned. EDUCATION and/or EXPERIENCE  Bachelor degree of dentistry/dental technician/Oral Healthcare  Fluent in English  More than 3-year experience as a clinical specialist or equivalent with enough Ortho clinical & product knowledge